E-Banking Support:stay in touch with your debit card with card secure.

Call 1-888-969-1265, Monday through Friday 7AM-7PM and Saturdays 8AM-12PM CST.
(Internet/Mobile Banking and BillPay)

UPDATED Customer Service Center Hours!

Call 1-800-678-4105, Monday through Friday 7AM-7PM and Saturdays 8AM-12PM CST. Learn more. 

house icon  Check Our Rates Apply Now Sign-Up for our eNewsletter   

security icon  Latest Security News

credit card icon  Cardmember Service: For questions about your Northwest Bank Credit Card or to report a Lost or Stolen Card 24-Hour Cardmember Service: 800-558-3424

payment icon Make a Credit Card Payment. 

West Des Moines

ADDRESS

5700 University Avenue, West Des Moines, IA 50266 | Get Directions

CONTACT US

Phone: 515-974-4400
Fax: 515-974-4401
See Location Hours

FEATURES

  • Smart Deposit ATM | Get fast cash and deposit cash/checks into your account
  • Live Banker | Experience on the go technology with a personal touch
  • Drive-Up | Drive-up window access

West Des Moines

We Are Here For You

LOBBY HOURS:

Monday - Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM

DRIVE UP HOURS: 

Monday - Friday 8:00 AM - 5:30 PM
Saturday 9:00 AM - 12:00 PM

LIVE BANKER HOURS:

Live Banker Service at the ATM
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM

How Can We Help You?

Schedule An Appointment Send Us A Message Open An Online Account

Extended Customer Service Hours

Our Customer Service Center is available Monday - Friday 7:00 am to 7:00 pm or Saturday 8:00 am to 12:00 pm CST at 1-800-678-4105.

Connect with Us!

Newsroom | Upcoming Events | eNewsletter | Rate Watch 

Find a location > 

friends

Quick Links

View Navigation

Routing Number 273970682

Copyright ©2024. Northwest Bank. All Rights Reserved.

Site by Spinutech

Call 800.678.4105

Northwest Bank is a FDIC Member and an Equal Housing Lender.

Scroll to top