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General Information

WE ARE HERE FOR YOU

Our Customer Service Center can assist you with any questions or help with setting up any online and mobile services. Contact us at 1-800-678-4105, Monday – Friday, 7:00 a.m. – 7:00 p.m. Saturday, 9:00 a.m. – 1:00 p.m or email at info@nw.bank.

Send a Question   Request An Appointment

Make the Switch to Northwest Bank

U.S. Mint - Purchase Coins or Medals


Lost or Stolen Debit/ATM Card

What should I do if my Northwest Bank Debit Card has been lost or stolen?

Report lost or stolen cards immediately to:

  • Contact a Northwest Bank Representative M-F from 7:00 am - 7:00 pm or Saturday 9:00 am - 1:00 pm at 1-800-678-4105
  • During after hours, please contact the Card Processing Center at 1-800-472-3272

Lost or Stolen Credit Card

What should I do if my Northwest Bank Credit Card has been lost or stolen?

Report lost or stolen cards immediately to Card Services at 800-558-3424. Available 24 hours a day.

Northwest Bank Routing Number

The routing number for Northwest Bank is 273970682.

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