Extended Customer Service Center Hours!
CONTACT OUR CUSTOMER SERVICE TEAM
Phone: 800.678.4105 | Email: info@nw.bank
Hours: Monday - Friday 7:00 am - 7:00 pm & Saturday 8:00 am - 12:00 pm CST
CONTACT US FOR THESE TYPES OF ITEMS
Need help after hours or suspect fraudulent activity on your cards?
WE RECOMMEND SAVING THESE NUMBERS IN YOUR PHONE
- Northwest Bank Debit/ATM Card: Contact a Northwest Bank Representative M-F from 7:00 am - 7:00 pm or Saturday 8:00 am - 12:00 pm at 1-800-678-4105. During after hours, please contact the Card Processing Center at 1-800-472-3272
- Northwest Bank Credit Card: For questions about your account or to report a Lost or Stolen Card contact the 24-Hour Cardmember Service at 800-558-3424.
We are here to help!
Send us a quick message and our Customer Service Team will follow up with you. Thank you!