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Extended Customer Service Center Hours!

CONTACT OUR CUSTOMER SERVICE TEAM

Phone: 800.678.4105  | Email: info@nw.bank

Hours: Monday - Friday 7:00 am - 7:00 pm & Saturday 9:00 am - 1:00 pm CST 


CONTACT US FOR THESE TYPES OF ITEMS 

image of blue boxes stating we can help with debit card & general assistance, online/mobile banking

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Need help after hours or suspect fraudulent activity on your cards?

WE RECOMMEND SAVING THESE NUMBERS IN YOUR PHONE

  • Northwest Bank Debit/ATM Card: Contact a Northwest Bank Representative M-F from 7:00 am - 7:00 pm or Saturday 9:00 am - 1:00 pm at 1-800-678-4105. During after hours, please contact the Card Processing Center at 1-800-472-3272

  • Northwest Bank Credit Card: For questions about your account or to report a Lost or Stolen Card contact the 24-Hour Cardmember Service at 800-558-3424.

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We are here to help!

Send us a quick message and our Customer Service Team will follow up with you. Thank you! 

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