E-Banking Support:stay in touch with your debit card with card secure.

Call 1-888-969-1265, Monday through Friday 7AM-7PM and Saturdays 8AM-12PM CST.
(Internet/Mobile Banking and BillPay)

UPDATED Customer Service Center Hours!

Call 1-800-678-4105, Monday through Friday 7AM-7PM and Saturdays 8AM-12PM CST. Learn more. 

house icon  Check Our Rates Apply Now Sign-Up for our eNewsletter   

security icon  Latest Security News

credit card icon  Cardmember Service: For questions about your Northwest Bank Credit Card or to report a Lost or Stolen Card 24-Hour Cardmember Service: 800-558-3424

payment icon Make a Credit Card Payment. 

Font Size:

Section Navigation

Contact Us

Proudly Serving Iowa and Nebraska

We want to hear from you. Please contact us through any of the options below!

Need to Send Us Something?

Email Northwest Bank

You can also send us an email, please be sure to provide your name and what type of question you have so we can provide the best answer.

All fields marked with * are required.

Contact Information


    IMPORTANT NOTE: Before sending us an email, please be aware that email is not a secure medium. Northwest Bank cannot guarantee the confidentiality of information sent to us via email. We strongly suggest you do not include non-public information such as your Social Security Number, Account Numbers, Passwords, Access IDs, or other sensitive personal information. Northwest Bank will not be responsible for any damages you sustain if you transmit non-public, confidential or sensitive information to us via email.

    View Navigation

    Routing Number 273970682

    Copyright ©2024. Northwest Bank. All Rights Reserved.

    Site by Spinutech

    Call 800.678.4105

    Northwest Bank is a FDIC Member and an Equal Housing Lender.

    Scroll to top