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Personal Security Center

Northwest Bank values your privacy and security and that is why we have created a cyber security technology center to help protect your personal and financial information.

If you suspect any fraudulent activity with your account contact a Northwest Bank Representative M-F from 7:00 am to 7:00 pm CST or Saturday 9:00 am to 1:00 PM CST at 1-800-678-4105. 

During after hours, please contact the Card Processing Center at 1-800-472-3272.

  • If you are affected by a security breach, we strongly suggest you monitor your accounts and transactions through your Internet or Mobile Banking. If you notice any transactions that you do not recognize, please contact us immediately.
  • We also encourage you to report and create a recovery plan with and review your Credit Report. For more information on steps you can take for Identity Theft, click here.
  • Find more consumer information at the Federal Trade Commission website.

While we provide the protection and confidentiality of your online information on our systems, we need your help to ensure your information is protected on your systems. We want to make sure you have the tools and resources to protect you from any fraud. Please take a few moments to review our services below.

Image of a credit card in a shield icon   Card Safety

 Image of a computer icon  Online Banking Safety


Image of a shield with a padlock icon   Identity Theft

   Image of a CPU with a padlock iconMobile Safety

    Image of a triangle with a exclamation point and a shied in the background iconBeware of Scams

Image of a shield with an envelope on it icon    Secure Email


Image of a paddle lock icon   Safety and Soundness

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