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Mobiliti Resolutions

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To take advantage of the latest operating system security, technology, and features, we align our banking app with current device and OS capabilities.  In order to keep your financial information secure, we have disabled our app’s functionality on certain devices based on specific settings that we have identified that cause security vulnerabilities. 

Please see this list of known vulnerabilities and resolutions that you can try to make your phone more secure and re-enable access to our mobile banking app.

A new version of the Northwest Bank Mobile App was released to the Google Play Store on April 8, 2022, which addresses several known access issues for our mobile app for Samsung Galaxy S21, S22, A series phones, as well as older devices running Android 8.0 .  If you are experiencing issues, we recommend to take the following steps: 

  • Uninstall the Northwest Bank Mobile App from your android phone.
  • Restart your device.
  • Install the updated Northwest Bank Mobile App. (version 21.3.50)

Additional Ways to Access Your Account(s)

Currently our recommended workaround would be to use the browser on your mobile device or you can access your account(s) by logging into your online banking at  [Mobile deposit is not available through online banking.] 

For further assistance you can contact our eBanking Support at 1.888.969.1265 to speak with a member of our support staff. 

Apply For A Loan Online

Talk about convenience, you can now complete an application for a Vehicle Loan, Home Equity Line of Credit, Home Equity Loan and Personal Loan anytime! 

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